1. About this PRIVACY Policy

1.1. Voland International  Pty Ltd (Voland) is committed to maintaining the privacy of its service users and other individuals who interact with Voland, and has developed this Privacy Policy in line with the Australian Privacy Principles as established under the Privacy Act 1988 (Cth) (Privacy Act).

1.2. The purpose of this Privacy Policy is to describe how Voland collects, uses and discloses information and how you may access and correct this information.

1.3. This Privacy Policy will be reviewed and updated by Voland from time to time to take account of new laws and technology, and changes to our operations and practices. Please regularly check our Privacy Policy so that you are aware of these updates and changes. Any information we hold will be governed by the most current version of our Privacy Policy.

2. What is ‘personal information’?

2.1. Personal information means information or an opinion about you. It includes information regarding your:

  • (1.a) contact details;
  • (1.b) work experience;
  • (1.c) qualifications;
  • (1.d) aptitude test results;
  • (1.e) references;
  • (1.f) incidents at the workplace; and
  • (1.g) other information obtained or received by us in connection with your possible and actual work placements.
3. What is ‘sensitive information’?

3.1. Sensitive information is a special category of personal information. It is information or an opinion about your:

  • (1.a) racial or ethnic origin;
  • (1.b) political opinion;
  • (1.c) membership of a political association or religious beliefs, affiliations or philosophical beliefs;
  • (1.d) membership of a professional or trade association or membership of a trade union;
  • (1.e) sexual preferences or practices;
  • (1.f) criminal record; and
  • (1.g) health or disability (at any time).

3.2. Where reasonably necessary, Voland may collect sensitive information about you, but will only do so with your prior consent.

3.3. You acknowledge that the collection of sensitive information about you may be reasonably necessary to carry our Voland’s functions and activities.

4. Collection of Information

Voland collects personal and sensitive information in a number of ways, including through:

  • (1.a) online copy registration and application forms filled in by you to facilitate the provision of services by Voland;
  • (1.b) the Voland website;
  • (1.c) third party online sites where you have chosen to submit your information to us for recruitment services;
  • (1.d) fax and other electronic means;
  • (1.e) information from third parties, including results of inquiries that we might make of your current or former employers, work colleagues, professional associations, registration bodies, insurance providers, and criminal or disciplinary bodies; and
  • (1.f) results of any competency or background check.

4.2. If you do not provide us with the information we require, we may be limited in our ability to:

  • (2.a) locate suitable work for you; and
  • (2.b) to place you in work.

5. Use of Information

5.1. Voland collects and holds personal and sensitive information about you for the purposes of:
facilitating the provision of services by Voland:

  • (1.a) matching you with suitable employments or assignments;
  • (1.b) performance appraisals;
  • (1.c) assessment of your ongoing performance and prospects;
  • (1.d) any test or assessment that you might be required to undergo;
  • (1.e) any workplace rehabilitation;
  • (1.f) management and resolution of any complaint, inquiry or investigation in which you are involved;
  • (1.g) any insurance claim or proposal that requires disclosure of your personal or sensitive information;
  • (1.h) undertaking criminal reference checks;
  • (1.i) for research, development, business systems and infrastructure testing, and other business purposes to assist us in providing our services to you;
  • conducting anonymous voluntary surveys in order to gain feedback on matters related to Voland and improve the services
  • provided by Voland;
  • Voland’s administrative functions;
  • supporting and managing Voland’s database of service users’ information;
  • (1.j) career guidance and management;
  • (1.k) identification of your training needs;
  • (1.l) informing you of possible work opportunities, relevant candidates, or other events such as training or information sessions; and direct marketing.

5.2. Sensitive information can, in most cases, only be disclosed with your consent. Voland may use sensitive information for the primary purpose of collection or a directly related secondary purpose of collection as outlined herein, but will only do so with your prior consent. Your consent is given when you knowingly supply sensitive information to us.

6. Disclosure of your Information

6.1. We may disclose your personal information (including to trusted third parties) for the purposes for which it is primarily held or for a related secondary purpose and we may only disclose information with your consent.

6.2. You consent to Voland disclosing your personal and sensitive information to the authorised personnel of Voland and to:

  • (2.a) potential and actual employers and clients of Voland ;
  • (2.b) referees;
  • (2.c) external providers of workplace training and induction;
  • (2.d) Voland’s insurers;
  • (2.f) a workers compensation body; and
  • (2.g) any other person with a lawful entitlement to obtain the information.

6.3. These third parties may contact you directly for a specific purpose, and provide us with information collected from you in the course of providing the relevant products or services.

6.4. We make it clear to the above individuals and organisations that they are required to use your personal and sensitive information in accordance with this policy.

7. Storage and Security of Information

7.1. Voland stores personal and sensitive information in a combination of secure computer-based storage facilities and office-based physical security. Voland generally uses accepted technology and security so that it is satisfied that personal and sensitive information is transmitted safely to it through the internet or other electronic means.

7.2. Voland will use its reasonable endeavors to protect your personal and sensitive information from misuse, unauthorized access, disclosure, modification or loss. Voland’s officers, employees, agents and Clients are required by Voland to observe the confidentiality of your personal and sensitive information.

7.3. Voland may be required to maintain its records of your personal and sensitive information for a significant period of time. Where Voland no longer requires personal information it has collected and stored and is not required by or under Australian law, or an order of a court or tribunal, to retain the information, Voland will take such steps as are reasonable in the circumstances to destroy the information or to ensure that the information is no longer identifiable personal or sensitive information.

8. Information to be kept up-to-date

8.1. Voland will take all reasonable precautions to ensure that the personal information it collects, uses, and discloses is accurate, complete, and up-to-date. However, the accuracy of that information depends to a large extent on the information provided by you. In order to prevent inaccuracies in your personal information you should:

  • (1.a) let Voland know if there are any errors in your personal information; and
  • (1.b) keep Voland up to date with any changes to your information such as name, address and telephone number.
9. Access to Information

9.1. Subject to certain exception under the APPs, you have the right to access your personal and sensitive information stored on computer, on a database, in personnel files or in any other form by Voland. If you would like to request access to your information, please contact our Privacy Officer.

9.2. Voland must respond to a request by you to access your information within a reasonable period after the request is made. Voland, in its discretion, may refuse to grant you access to your information to the extent that such denial is permitted by the APPs. If Voland refuses your request to access your information, Voland must in writing:

  • (2.a) where reasonable, give reasons for the refusal;
  • (2.b) notify you of the mechanisms to complain about the refusal; and
  • (2.c) inform you of any other matter prescribed by privacy law regulations.
10. Contact

10.1. If you have any enquiries or complaints in relation to the information held by Voland, or you would like us to cease using your information in the manner described herein, you should contact:

Privacy Officer
Post: Voland Pty Ltd, Suite 9/128 Chapel Street, St Kilda, Vitoria, 3184

11. Consent

11.1. You acknowledge and agree that, by providing your personal and sensitive information to Voland either directly or through relevant third party individuals or organisation, that Voland, its related bodies corporate and partners and each of their officers, employees, agents, contractors and related third parties are permitted to collect, store, use and disclose your personal information in the manner set out in this Privacy Policy and in accordance with the APPs.

12. Governing Law

12.1. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the Courts of Victoria and any Courts of Appeal from them for determining any dispute concerning this Privacy Policy. If any provision of this Privacy Policy is found to be invalid or unenforceable by a Court of law, such invalidity or unenforceability will not affect the remainder of this Privacy Policy which will continue in full force and effect.

13. Employee Records

13.1. Some information may be collected by Voland in relation to individuals whom it employs. Nothing in this Policy is intended to affect the operation of the exemptions contained in section 7B of the Privacy Act 1988 (Cth), and (to the extent that it is legally permissible) this Policy does not apply to Employee Records.